Refund policy
Returns and Refund Policy
At Unique Kicks, we strive to provide the highest quality products and customer experience. Please read the following policy carefully to understand our approach to returns.
General Return Conditions
- Final Sale: All purchases are final sale unless an exception is made in specific cases. Returns are only accepted when approved by Unique Kicks in advance.
- Return Shipping Costs: For any approved return, the buyer is responsible for covering all return shipping costs unless otherwise agreed. We strongly recommend using a tracked service to ensure the safe and documented return of the item.
Restocking Fee
- Approved returns may be subject to a restocking fee of up to 25% of the item’s purchase price, depending on the condition of the returned item. Exceptions may apply.
Additional Guidelines
- Condition of Returned Items: Items must be returned in the same condition as received, with no additional signs of wear or damage. Returns not meeting these standards may result in further deductions or return cancellation.
- Refund Processing: Upon receipt and inspection of the returned item, we will notify you regarding the refund, minus any applicable restocking fees and original shipping costs, where applicable.
Legal Compliance
Our returns and refund policy adheres to all applicable consumer protection laws. If you believe your return falls within statutory rights, please contact us for assistance.
If you have any questions or need further support, feel free to reach out to us via chat, email, or social media.